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FAQ

What Is TikTok Shop and How Do I Access It?

TikTok Shop is an integrated e-commerce platform within the TikTok app , allowing users to discover and purchase products directly from videos, live streams, and creator profiles.

How to Access:

In-App: Open TikTok and tap the "Shop" tab or the shopping bag icon.
Through Videos: Click on product links showcased in videos.
Profile Storefronts: Visit a seller's profile and tap on their "Shopping" tab.

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How Do I Get TikTok Shop Promo Codes and Free Shipping?

To obtain TikTok Shop promo codes and free shipping codes:

Follow Official Accounts : Keep an eye on TikTok Shop's official promotions.
Engage with Creators: Influencers may share exclusive promo codes during live streams.
First Order Discounts: New users often receive a promo code for the first order.
Seasonal Sales: Look out for discounts during holidays.

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Is TikTok Shop Safe and Legitimate to Buy From?

Yes, TikTok Shop is safe and legitimate. It provides secure payment options and verifies sellers to protect buyers.

Tips for Safety:

Purchase from verified sellers with positive reviews.
Read product descriptions carefully.
Use secure payment methods within the app.

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How Do I Sell on TikTok Shop?

To start selling on TikTok Shop:

Register as a Seller:
- Visit the TikTok Shop Seller Center .
- Sign up using your TikTok account or email.
Provide Business Information:
- Submit necessary documents for verification.
List Your Products:
- Add product details and images.
Promote Your Products:
- Use videos, live streams, and the TikTok Shop Affiliate Program .

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Can I Sell Digital Products on TikTok Shop?

Currently, TikTok Shop primarily supports physical products. To sell digital products:

Check Policies: Review the latest guidelines in the Seller Center .
Compliance: Ensure digital products meet TikTok's standards.

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How Do I Add a TikTok Shop Link to My Video?

To add a shop link to your TikTok video:

Create Your Video: Record and edit as usual.
Add Link Before Posting:
- Tap on "Add Link".
- Select "Product".
- Choose the item from your TikTok Shop listings.
Post Your Video: The product link will appear on your video.

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How Do I Connect Shopify to TikTok Shop?

To connect your Shopify store:

Install TikTok App on Shopify:
- Go to Shopify App Store.
- Install the TikTok channel app.
Link Accounts:
- Follow prompts to connect TikTok and Shopify.
Sync Products:
- Select products to feature on TikTok Shop.
Set Up Tracking:
- Install TikTok Pixel for analytics.

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How Long Does TikTok Shop Take to Deliver and Can I Track My Order?

Delivery times vary depending on the seller and shipping method.

Estimated Delivery:
- Provided at checkout or in order details.
Order Tracking:
- Go to "Orders" in TikTok Shop.
- Select your order to view tracking information.

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Why Is TikTok Shop So Affordable?

TikTok Shop often offers lower prices due to:

Direct Sales Model:
- Sellers can reduce costs by selling directly to consumers.
Promotions and Discounts:
- Frequent sales events and promo codes.

High Competition:

Sellers compete on price to attract buyers.

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What Is the TikTok Shop Return Policy and How Do I Cancel an Order?

Return Policy:
- Varies by seller, but generally allows returns within 14-30 days.
- Items must be unused and in original packaging.
How to Return:
- Go to "Orders".
- Select the item and initiate a return.
Canceling an Order:
- If the order hasn't shipped, you can cancel it from the order details page.

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4.9

521 global reviews

Review Images

+10 more

Tokopedia customer review

Rasa jaminan mutu, dikemas dgn baik, hrg lbh murah, expire date msh jauh dan delivery nya sesuai estimasi

December 8, 2024

Tokopedia customer review

harga bersaing, expired masih lama, packing oke, seller ramah, semoga usahanya semakin besar.

June 2, 2024

Tokopedia customer review

Ini memang toko langganan saya banget karena pelayanannya bagus banget, fast respon, pengiriman cepat, packing aman dan harga ok punya. Thanks trikoshop...thanks tokopedia

September 5, 2022

Tokopedia customer review

rasanya enak 100persen original pengiriman cepat packing mantul rekomended seller banget dah ah

June 1, 2024

Tokopedia customer review

langganan karena udah sesuai semua: pengiriman oke, barang ori, packaging aman

June 7, 2023

Tokopedia customer review

Barang sesuai pesanan,respon seller ok,pengiriman cepat...recommend seller 👍👍👍

January 7, 2022

Tokopedia customer review

pengiriman cepat sekali, packing oke, exp msh lama, mau reorder kalau sudah habis, thanks seller

May 2, 2021

Tokopedia customer review

pengiriman lumayan cepat dan brg sampe dgn baik.. exp. date nya juga masih lama oct 21.. tq seller

October 14, 2020

Tokopedia customer review

Barang sesuai dengan gambarnya, exp nya aug 2020 dan pengirimannya cepat.. Bisa langganan ni.. Mantapss

September 30, 2020

Tokopedia customer review

paking aman barang sesuai exp 2025 makasih kak

May 30, 2024

Tokopedia customer review

packing aman, harga terjangkau, exp masih lama

August 31, 2022

Tokopedia customer review

packing oke pengiriman cepat product original 👍

March 20, 2023

Tokopedia customer review

packing oke pengiriman cepat product original 👍

October 19, 2022

Tokopedia customer review

packing oke pengiriman cepat product original 👍

September 9, 2022

Tokopedia customer review

kualitas Biasa adja..sesuai yg biasa di beli ditempat lain. proses order lama..tidak sesuai deskripsi dilapak. ktnya proses langsung...pftttt....pret...prosesnya ga ontime... order hari yg sama..ktnya dikirim hari yg sama..taunya ngaret besoknya baru dikirim...packing juga seadanya hanya bungkus plastik doank...untung aman dan selamat dan pengiriman masih 1 pulau. exp date ma aman masih bisa disimpen sampai tahun depan.