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FAQ

What Is TikTok Shop and How Do I Access It?

TikTok Shop is an integrated e-commerce platform within the TikTok app , allowing users to discover and purchase products directly from videos, live streams, and creator profiles.

How to Access:

In-App: Open TikTok and tap the "Shop" tab or the shopping bag icon.
Through Videos: Click on product links showcased in videos.
Profile Storefronts: Visit a seller's profile and tap on their "Shopping" tab.

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How Do I Get TikTok Shop Promo Codes and Free Shipping?

To obtain TikTok Shop promo codes and free shipping codes:

Follow Official Accounts : Keep an eye on TikTok Shop's official promotions.
Engage with Creators: Influencers may share exclusive promo codes during live streams.
First Order Discounts: New users often receive a promo code for the first order.
Seasonal Sales: Look out for discounts during holidays.

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Is TikTok Shop Safe and Legitimate to Buy From?

Yes, TikTok Shop is safe and legitimate. It provides secure payment options and verifies sellers to protect buyers.

Tips for Safety:

Purchase from verified sellers with positive reviews.
Read product descriptions carefully.
Use secure payment methods within the app.

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How Do I Sell on TikTok Shop?

To start selling on TikTok Shop:

Register as a Seller:
- Visit the TikTok Shop Seller Center .
- Sign up using your TikTok account or email.
Provide Business Information:
- Submit necessary documents for verification.
List Your Products:
- Add product details and images.
Promote Your Products:
- Use videos, live streams, and the TikTok Shop Affiliate Program .

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Can I Sell Digital Products on TikTok Shop?

Currently, TikTok Shop primarily supports physical products. To sell digital products:

Check Policies: Review the latest guidelines in the Seller Center .
Compliance: Ensure digital products meet TikTok's standards.

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How Do I Add a TikTok Shop Link to My Video?

To add a shop link to your TikTok video:

Create Your Video: Record and edit as usual.
Add Link Before Posting:
- Tap on "Add Link".
- Select "Product".
- Choose the item from your TikTok Shop listings.
Post Your Video: The product link will appear on your video.

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How Do I Connect Shopify to TikTok Shop?

To connect your Shopify store:

Install TikTok App on Shopify:
- Go to Shopify App Store.
- Install the TikTok channel app.
Link Accounts:
- Follow prompts to connect TikTok and Shopify.
Sync Products:
- Select products to feature on TikTok Shop.
Set Up Tracking:
- Install TikTok Pixel for analytics.

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How Long Does TikTok Shop Take to Deliver and Can I Track My Order?

Delivery times vary depending on the seller and shipping method.

Estimated Delivery:
- Provided at checkout or in order details.
Order Tracking:
- Go to "Orders" in TikTok Shop.
- Select your order to view tracking information.

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Why Is TikTok Shop So Affordable?

TikTok Shop often offers lower prices due to:

Direct Sales Model:
- Sellers can reduce costs by selling directly to consumers.
Promotions and Discounts:
- Frequent sales events and promo codes.

High Competition:

Sellers compete on price to attract buyers.

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What Is the TikTok Shop Return Policy and How Do I Cancel an Order?

Return Policy:
- Varies by seller, but generally allows returns within 14-30 days.
- Items must be unused and in original packaging.
How to Return:
- Go to "Orders".
- Select the item and initiate a return.
Canceling an Order:
- If the order hasn't shipped, you can cancel it from the order details page.

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4.8

48k global reviews

Review Images

+52 more

S**

Tampilan: Bagus Bahan: Cukup baik Kualitas produk: Bagus Kualitas pengerjaan: Bagus Warna: Sesuai Kemudahan penggunaan: Mudah Cuma kotaknya ada yg penyok aja, tpi insyaallah dlm nya aman

Item: Daisy DuckJanuary 24, 2025

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Item: Small LadyJanuary 18, 2025

** i**a **

Toko amanah .. 🥰 Seller ramah .. 🥰 Pokonya 😘 Beli 6 karakter di kasih bonus 1 🥰 Karakter Spongebob ga ada langsung konfirmasi d ganti sama karakter luigi .. Terimakasih banyak ☺️🙏🏻

Item: Lotso 7250AJune 7, 2025

c**6

Masyaallah bisa2nya aku lupa liat komentar para pembeli. Hhhaha. Mini banget sesuai harga si. Aku dapet harga 9rb 2pcs. Wort it parah lucu💔🥺. Dapet 2 macem juga bunganya 😁🥰

Item: Bunga RandomApril 9, 2025

🅰**️ .**-

barang nya sudah sampai ,baguss ,lucuu,murah lagii,bakalan beli lagi sih ini

Item: MelodyNovember 11, 2024

a**5

Barang bagus pengemasan Cepat .. Klo bisa Saran kalau packing di pakein bubble warp Atau ap gt. Soalny pas sampe paketnya penyot sampe bricks nya berceceran.. apalagi kalau pengirimannya pakek J&T .. kalau JNE Atau sicepat sih packing kek gini juga pasti mash aman .. tapi kalau j&t tau Sndri Aja 🥹

Item: GoofyMarch 22, 2024

c**l

Bagus banget, sesuai ekspektasi, tetapi boxnya tuh damage dari pas buka paketnya tapi untung dalemnya tidak knp

Item: AlienMarch 21, 2024

a**a

Tampilan: lucuuu bgtt mini gemess Kualitas pengerjaan: mudah dan seru bgttt

Item: ChipOctober 27, 2024

A**a 2**1

Bagus bahannya sama karakteristik nya anak2 suka recommended seller next order lagi

Item: Minnie 7249AMay 15, 2024

q**️

Sesuai pesanan, pengiriman cepat, harganya terjangkau 🥰😍😘🫶🏼💯💯💯

Item: MinnieJanuary 31, 2025

m**

Baru bisa menilai tapi overall bagus packaging nya rapi dan sesuai dengan request untuk di kirim dengan aman Adminnya sangat fast respond ketika saya meminta untuk dikirim untuk lebih awal karena barangnya mau dijadikan hampers lebaran langsung mengirimkannya. Dan keponakan2 saya sangat menyukainya

Item: Lotso 7250AApril 2, 2025

D**Z

Bagus banget tapi karena terlalu kecil takut gampang ilang Tapi bikin nya gampang banget

Item: Donald DuckMay 10, 2024

p**y

ini sumpah bagus banget, pengiriman nya juga amann, barangnya bagus makasiii🌷🌷🌷🌷🌷🌷

Item: ChipMarch 14, 2025

D**l

Produk aman cuma kardus nya meleyot Bagus buat tambahan koleksi bricks

Item: StellaLouFebruary 26, 2025

lucuu bangett murah juga pls, minus nya masang nya susah banget woi gilakkkkk