Using the engaging story of an outgoing business-founder father and the incoming CEO son, international speaker, Fortune 500 strategist, and best-selling management author Ken Tucker explores the challenging skill sets required to navigate conflict and crucial conversations effectively. Drawing upon decades of experience in the corporate and government worlds, Tucker teaches leaders how to say what they really need to say and say it right so that their people and organizations execute the results they want and need. Intentional Conversations includes: Context and conversations that lead to good results and those that don't. How leaders can use the SeCRET process to enhance their success at work and in life. Creative sidebars and QR media links that illustrate the principles in the book. For anyone who has experienced emotion-rich communication struggle, Intentional Conversationswill bring clarity to this important leadership skill set."